How can we help?
Browse a module’s user manual, find an answer, or submit a support ticket.
Browse by module
Every module has a full user manual — pick one to get started.
University Management SystemAdmissions, academics, learning, student finance, proctoring, support and the student & instructor portals.ERPlite CoreUsers, roles, branches, settings, media and system administration.Ticketing & Help CenterSupport tickets, SLAs, categories and the help center.Website Builder (CMS)Pages, blocks, forms, blog, themes and the Design Studio.SEOPage titles and descriptions, sitemaps, structured data, broken-link crawls, scores and keyword rankings.
Ways to get help
User manuals
Step-by-step guides for every module.
FAQ
Quick answers to common questions.
Open a ticket
Submit a request and get a tracked reply.
Contact us
Reach our team directly for anything else.
Frequently asked
Where do I find a module’s user manual?
Open “User guides”, then pick the module — each has a full manual with an overview, features and how-to steps.
Do I need an account to submit a ticket?
No — anyone can submit a ticket. You will receive a number to track it by email.
How does Product Support work?
Choose the “Product Support” topic and enter your license key or Envato purchase code — a valid, active license is required to submit.
How do I track an existing ticket?
Use the Track page with your ticket number and the email you submitted with.
Is the help center available in Arabic?
Yes — every page is fully bilingual. Switch languages from the header.